🎂 What to Ask Before Ordering a Custom Cake Showcase?

A Buyer’s Checklist for Custom Refrigeration Success

Ordering a custom cake showcase may seem straightforward — until you realize how many small details can affect cooling performance, display impact, and long-term durability.

Whether you’re designing a stylish cabinet for a boutique bakery or a multi-unit setup for a retail chain, asking the right questions upfront helps ensure your investment meets both functional and branding goals.

Here’s a comprehensive checklist of what to ask your supplier before placing that custom order.

🧠 1. What Temperature Range Do I Need?

Different cakes require different cooling:

• Cream-based or mousse cakes: 2–4°C

• Fondant or buttercream: 5–8°C

• Fruit-topped cakes: 2–6°C

👉 Ask if the unit supports precise digital thermostats and whether the cooling system can maintain stable airflow in your climate.

🪟 2. What Type of Glass and Visibility Will I Get?

Your display case is a visual experience. Ask about:

• Double-layer tempered glass for insulation

• Anti-fog film or heating film for clarity

• UV protection (optional) for sunlit environments

Also confirm if glass is curved, flat, or frameless — aesthetics matter.

🔌 3. Which Cooling System Is Best for My Needs?

There are two primary types:

• Fan cooling (air-forced): Even temperature, better for humid or hot environments

• Static cooling: Quieter but may create hot/cold zones

Ask your supplier to recommend the right system based on your product type and local climate.

⚙️ 4. What Compressor Brand Will Be Used?

The compressor is the heart of your refrigeration system. Ask:

• Is it Embraco, Donper, Secop, or Cubigel?

• Is it compatible with R290 or eco-friendly refrigerants?

• What’s the energy consumption rating?

👉 Request data on performance, energy use, and warranty coverage.

📐 5. Can I Customize the Size, Shelves, and Lighting?

Key questions include:

• Can I set custom width, depth, or height?

• How many shelves and what’s the load capacity per shelf?

• Are LED lights warm or daylight tone?

• Is the shelving material aluminum or stainless steel?

Make sure your layout aligns with customer experience — easy viewing, clean lighting, and strategic shelf spacing.

🧰 6. What’s the Maintenance Process Like?

Ask for info on:

• Defrost method: Auto or manual

• Drainage design

• Ease of cleaning (removable panels or trays?)

Practical design means easier maintenance and lower total cost of ownership.

📦 7. How Will It Be Packaged and Shipped?

Avoid surprises by asking:

• Is it shipped fully assembled or semi-assembled?

• What kind of packaging is used (wooden crates, foam corners, etc.)?

• Are replacement parts included (like spare fans or shelves)?

• Is the product tested before shipment?

At Skadi, for example, we run 12-hour continuous tests before delivery and offer flexible packaging solutions based on shipping method.

✅ Conclusion: Ask First, Customize Right

Custom refrigeration isn’t just about getting something “unique” — it’s about aligning function, brand, and efficiency in one powerful unit.

By asking the right questions upfront, you minimize miscommunication, maximize results, and build a display that truly elevates your product and brand.